1. General Information

Adoretale Florist offers floral arrangements, gifts, and related services.

2. Product Availability & Variations

• All floral arrangements are handcrafted and may vary slightly from product photos.

• Flower availability depends on seasonal supply, and substitutions may be made while maintaining the overall design and value of your order.

• Colors, sizes, and styles may differ due to natural variation in flowers.

3. Pricing & Payments

• All prices listed on our website are in [MYR].

• Payments must be completed at checkout to confirm your order.

• We reserve the right to update prices at any time without prior notice.

4. Orders & Cancellations

• Once an order is placed, it cannot be cancelled due to the hardwork of preparation. 

• Any incorrect information provided by the customer (address, contact details, recipient availability) may result in delivery delays or failure, for which we are not responsible.

5. Delivery Terms

• Delivery times are estimates and may vary depending on traffic, weather, or courier conditions.

• If the recipient is unavailable at the delivery address, the item may be left in a safe place or returned to us depending on the situation. Additional delivery attempts may require extra charges.

6. Privacy & Data Protection

Your personal information is used only to process orders and provide customer support. We do not sell or share your data with third parties.

7. Limitation of Liability

Adoretale Florist is not responsible for:

• Delivery failures caused by incorrect information provided by the customer

• Allergic reactions to flowers

• Natural variations in color, shape, or freshness

• Delays caused by third-party couriers or events outside our control

Our total liability is limited to the amount paid for the order.